Terms and conditions

Who you are contracting with

PixelPerlen is the site at pixelperlen.com. It is operated by Simone Panini, VAT 04241900366, Italy, and that is the person you are contracting with when you buy a download.

These terms are governed by the law of Italy, and a dispute we cannot settle between us goes to the courts of Italy. If you are a consumer resident in the European Union, that does not take away the protection of the mandatory rules of the country you live in, nor your right to bring a claim there.

There is no account on this site. Using the tool is not a registration, buying a download does not create a login, and there is no subscription that could renew without you noticing. Nothing here has to be cancelled, because nothing here is running.

Everything in this document, and anything else you want to raise, goes to hallo@pixelperlen.com.

What these terms cover, and when you accept them

These terms apply to the whole site: the pattern tool, the gallery, the guides and the paid downloads. Using the site means accepting them, and buying means accepting them again.

Five other documents cover the rest, and they are all linked at the bottom of every page. The privacy policy explains what is processed and why. The cookie policy explains what is kept in your browser. The acceptable use policy explains the few things you may not do. The sub-processors page names every company that can see anything. The disclaimer explains what a generated pattern is and what it does not promise.

We can change these terms: a price changes, a provider changes, the law changes. The version that governs a purchase is the one published when the purchase was made, and the date at the foot of this page tells you which that is. We have no way to notify you of a change, because we have no address for you — so if this matters to you, read the page again before buying.

What is free and what is paid

Free, with no limit and no registration: converting a photograph into a pattern, changing the pegboard, the size, the framing and the colours, seeing the finished result on screen, browsing the whole gallery and reading every guide.

Paid: the files. One payment unlocks the printable PDF, laid out at true size, and the PNG. Both are clean and carry no watermark. There is no recurring charge of any kind, and nothing is upsold to you afterwards.

The price, the currency you are charged in and any VAT are all shown on the payment page before you confirm anything. VAT is calculated and collected by Stripe.

You can see the entire result before you spend anything. That is deliberate, and it is what makes the rest of this document fair: nobody here is asking you to buy a pattern sight unseen.

How a purchase works

Payment runs through Stripe Checkout. You are sent to a page hosted by Stripe, you pay there, and you are sent back to the pattern you came from. Card details are entered on Stripe and never touch this site.

You are not asked to register, and no customer record is created on Stripe either — that is a deliberate setting, not an oversight. Stripe asks for an email address so that it can send a receipt, and that receipt is your proof of purchase. Keep it: with no account anywhere, it is the only thing that ties the payment to you.

We attach three labels to the payment and nothing else: which site it was made on, what it unlocked, and the language of the page you bought from. Nothing about you is attached to it by us.

If the payment fails, or you close the Stripe page, nothing happens at all. You come back to the same pattern, nothing is unlocked, and nothing has been charged.

Your right to download, and the 30 days it lasts

What a payment buys is a signed unlock, kept in the browser you paid from. It is not an account and not a licence key you have to type in: it is a short signed string, stored in a cookie and in the local storage of that browser.

The unlock expires 30 days after the purchase. We are putting that in its own sentence because it is a real limit of the product and not a footnote: on the thirty-first day the download buttons on this site lock again, exactly as they were before you paid.

There are two kinds of unlock. One bought in the pattern tool covers everything you make for those 30 days — as many patterns, as many downloads and as many changes of mind as you like, and the gallery patterns as well. One bought on a gallery pattern covers that pattern, for the same 30 days.

What does not expire is the file. A PDF or a PNG you have already downloaded sits on your own computer, it is yours, and the licence in the next section covers it permanently. The 30 days limit how long you can come back here and download it again — not how long you are allowed to use it.

The unlock also lives in one browser on one device. Clear your browsing data, move to another computer, or pay inside a private window and then close it, and the unlock is gone. The site cannot recognise you, because it holds nothing to recognise you by.

Losing the unlock does not lose the purchase. Stripe holds the record of the payment. Write to hallo@pixelperlen.com with the receipt Stripe sent you, or the payment reference printed on it, and we will issue a fresh unlock by hand. We will keep doing that for as long as the payment can still be found on Stripe, which is at least the ten years we are required to keep payment records for tax.

There is one thing we cannot give back: a pattern you made from your own photograph. We never received the photograph, so we do not have it and cannot rebuild what you made from it. A reissued unlock lets you make it again — you will need your own photograph and your own settings.

The right of withdrawal, and why buying gives it up

European law normally gives a consumer 14 days to change their mind about something bought online, with no reason and no penalty. There is an exception for digital content that is delivered immediately, and this site depends on it.

In plain words: the moment your payment goes through, the files unlock and you can download them. That is the entire point of the product — nobody wants to wait a fortnight for a sheet of paper. By buying, you are asking us to perform the contract straight away, and you accept that once the download has unlocked the 14-day right to withdraw is gone. You cannot have both the instant download and the two-week return; the first is paid for with the second.

That trade applies to what has actually been delivered, and to nothing else. It is not a general waiver of your consumer rights.

What you keep matters more than what you give up: the legal guarantee that what you bought is what was described. If the PDF will not open, if the file is corrupt, if the pattern is not the one the page showed, or if the download never unlocked after a payment that went through, that is our problem to fix. We will fix it, and if we cannot fix it you get your money back.

Write to hallo@pixelperlen.com and say what happened. A refund goes back through Stripe to the card that paid. We would rather refund somebody than argue with them over the price of a coffee.

What is not a ground for a refund: not liking how a photograph came out. The full result is on your screen, free and complete, before any payment page opens.

The licence: what you may do with a pattern

When you pay, Simone Panini grants you a personal, worldwide, non-exclusive licence to use that pattern. The licence does not expire, and it is not withdrawn when the 30-day download unlock runs out. It covers both the patterns you generate from your own photographs and the ones you buy from the gallery.

Personal use: yes. Print it as many times as you like, print it again when it gets crumpled, keep it on any number of your own devices, work from it with your family.

Making the physical object and selling it: yes. No royalty, no attribution, no quantity limit and no permission to ask for. Beads you bought, ironed on your board, in your hands — sell it at a market, put it in a shop, give it to whoever you want. What you make is yours. This is the point at which craft licences usually turn into a maze, and we are not going to.

Redistributing the file, or republishing the pattern as an image: no. Do not upload the PDF or the PNG anywhere, do not pass it around a group chat or a forum, do not sell it, do not fold it into a bundle of patterns, and do not republish the grid as a picture in a blog post, a video thumbnail or a pattern app. The file is the product. Handing it on is handing on the product.

Teaching with it: yes, and this is where we had to draw a line ourselves rather than deduce one. You may use a pattern you bought when you teach — a school class, a library session, a holiday club, a care home, a workshop you charge for — and you may print the sheets you need for the people in that room. What you may not do is send them the file, publish the pattern inside course material that is sold or downloaded separately, or hand the printed sheets out as a pattern pack to keep and pass on. If you want everyone to leave with a copy of their own, buy a copy for each of them; the price is low precisely so that this is not a hardship.

The gallery patterns themselves stay ours. Buying one buys the right to use it, not the drawing, and it never allows our catalogue, or a slice of it, to be presented as the work of somebody else.

If a use you have in mind is not obviously covered above, write and ask. The answer is usually yes, and one line of email is cheaper for both of us than a guess.

The photograph you convert stays yours

The photograph you choose is opened by your own browser and converted there, on your own machine. It is never uploaded: no copy of it reaches this site, its host, or any third party, at any point.

You keep every right in your photograph. We acquire nothing in it, claim nothing in it and could not use it for anything, because we do not have it. The same goes for the pattern you make from it: it is produced on your machine and saved by your browser.

The other half of that is on you. We cannot check what you convert, so it is your responsibility to hold the rights in the image you use: your own photograph, one you have permission to use, or something out of copyright. If the picture shows a person, having their agreement is your business too.

Because it never reaches us, we also cannot moderate it, cannot delete it on your behalf, and cannot recover it if you lose it. There is nothing on our side to search, to hand over or to erase.

Trademarks and third-party rights

Hama, Perler, Pyssla, Nabbi and Artkal are trademarks or product names belonging to their respective owners, and Pyssla belongs to IKEA.

We are not affiliated with, endorsed by, sponsored by or authorised by any of them. None of them has approved anything on this site, and PixelPerlen is not a reseller, distributor or partner of any bead manufacturer.

We name them for one reason: a pattern is only useful if it tells you which beads to buy. Saying that a colour corresponds to a particular manufacturer code is descriptive use — the same thing an ink cartridge does when it lists the printers it fits. It is not a claim about who made this.

The brand, the design, the text and the code of this site are ours, and pixelperlen.com deliberately contains none of those trademarks.

Every pattern in the gallery is drawn by hand and original. There are no cartoon characters, no video game sprites, no logos and no club crests, because those belong to other people. If you nevertheless believe a pattern infringes a right of yours, write to hallo@pixelperlen.com with enough detail to identify it and to explain the claim. It comes down while we look, and it stays down if you are right.

What the service does not promise

The site is provided as it is, and as it happens to be available. This is a small operation: there is no uptime guarantee, no support window, and no promise that a feature which exists today will exist next year.

We do not promise that a converted photograph will please you. A photograph reduced to a few hundred beads in around thirty colours loses almost everything it had — fine detail, gradients, texture, faces at small sizes. The free preview exists so that this is your judgement to make before paying, not a disappointment to discover afterwards.

We do not promise that a colour on your screen matches a bead in your hand, that a bead code we print is still in production, or that your printer prints at the size it claims. The disclaimer sets all of this out properly, and it is worth reading before you spend money on beads.

We do not promise that the site will keep the same price, the same languages or the same catalogue.

Where our liability ends

We are liable for what the law makes us liable for, and we are not trying to sign that away. Nothing in this document limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited — including your rights as a consumer under the law of the country you live in.

Beyond that, and only as far as the law allows: we are not liable for beads bought on the strength of a pattern, for a sheet printed at the wrong scale, for hours spent on a project that disappointed you, or for indirect or consequential loss of any kind.

Where a limit may lawfully be set, our total liability in connection with a purchase is the amount you paid for it. That is a small number, and it is an honest description of what this is: a few euros for a plan on a sheet of paper.

Suspension, and how this ends

On your side there is nothing to terminate: no account, no subscription, no data of yours held anywhere. Stop using the site and it is over. The licence for a pattern you already bought survives, and the files you already downloaded stay yours.

On our side we can block access from an address that is abusing the site, and we can invalidate an unlock that was obtained without paying. Those are the only two levers we have. The acceptable use policy sets out what counts as abuse, and it is a short list.

If the site stops running altogether, the unlocks stop with it. Download the files you paid for rather than relying on coming back for them later, which is sound advice regardless, given the 30 days.

Contact

Questions, complaints, refund requests and takedown notices: hallo@pixelperlen.com. A person reads that address.

These terms were last updated on 9 August 2026.